Privacy Agreement

 

LNEYA Thermo Refrigeration Co., Ltd. (hereinafter referred to as “we”, “our”, or “the company”) respects and protects the privacy of all users registered on https://www.lneya-online.com/. This Privacy Policy outlines how we collect, use, store, protect, and disclose your personal information. Please carefully review this policy before using our services. According to the privacy policy, you have the right to opt out of targeted advertising.

1. Information We Collect

We may collect the following types of information:

Personal Identifiable Information: This includes your name, company name, address, email address, phone number, and other contact details.

Account Information: If you register for our services, this may include your login credentials, password, and account details.

Payment Information: We collect payment-related information (such as credit card or bank account details) when you make a transaction.

Usage Data: This includes technical data generated when you visit our website or use our services, such as IP addresses, browser types, access times, device information, and more.

2. How We Use Your Information

The information we collect is used for the following purposes:

Provide and Manage Services: To process your orders, provide customer support, and manage your account.

Improve Services: To analyze user data and enhance the quality of our services and overall user experience.

Communication: To send you updates about our services, promotional offers, and important notifications.

Legal Compliance: To comply with applicable laws and regulations.

3. Data Storage and Protection

We will implement reasonable technical and administrative measures to protect your personal information from loss, misuse, unauthorized access, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

4. Sharing and Disclosure of Information

We are committed to not selling, renting, or sharing your personal information with unauthorized third parties. However, your information may be disclosed in the following circumstances:

Legal Requirements: We may be required to disclose your information in accordance with applicable laws, regulations, or a court order.

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (such as payment processing or customer support). These third parties will only have access to your information as necessary to provide these services.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new company or business successor.

5. Data Storage Location

Your personal information may be stored on servers located in our company’s jurisdiction or other countries/regions. Regardless of where the information is stored, we will take appropriate measures to ensure the security of your personal data.

6. Your Rights

Depending on applicable privacy laws, you may have the following rights regarding your personal information:

Right of Access: You may request to access the personal information we hold about you.

Right of Rectification: You may request to correct any inaccurate or incomplete personal information.

Right to Erasure: In certain circumstances, you may request that we delete your personal information.

Right to Restrict Processing: You may request that we limit the processing of your personal information.

Right to Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us via email at [Your Contact Email].

7. Third-Party Websites and Services

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies when you visit them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any changes will be posted on this page with an updated “Effective Date”. Please check this page regularly for any updates to our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

LNEYA Thermo Refrigeration Co., Ltd.

Address: 55 Hanlin Road, Ehu Town, Xishan District, Wuxi City, Jiangsu Province, China

Phone: +86-18906195231

Email: lilia@lneya.com